Technology support, made simple
Practical help for all your technology.
From a slow computer or unreliable Wi-Fi to smart-home installations and business IT, I provide patient, plain-English support.
Onsite throughout the Illawarra and Southern Highlands
Same-day visits usually available
Open seven days a week
Honest, plain-English advice
Help for home and business
You don’t need to diagnose the problem yourself. Tell me what is happening and I’ll work out the right next step.
Computers & devices
Everyday help for Windows, Mac, phones, tablets, printers and software.
- Slow computers and performance tune-ups
- Virus and malware removal
- New computer setup and data transfer
- Email, Outlook and Microsoft 365
- Printers and software troubleshooting
- Mac, iPhone, iPad and iCloud support
- Device purchasing advice
Internet, networks & Wi-Fi
Reliable coverage and better performance throughout your home or office.
- NBN and slow-internet diagnosis
- Modem and router replacement
- Wi-Fi dead-spot solutions
- Mesh Wi-Fi installation
- Home and business network design
- UniFi installation and support
- VPN and secure network setup
Smart home & entertainment
Thoughtful setup and troubleshooting for connected homes and entertainment.
- Home Assistant setup and support
- Smart lighting, blinds and sensors
- Smart locks, cameras and speakers
- Alexa, Google and Siri integrations
- TV and streaming-device setup
- Sonos and multi-room audio
- Home-theatre and device configuration
Security, backups & data
Protect your accounts, family, files and important memories.
- Computer and network security reviews
- Password managers and multi-factor authentication
- Scam, phishing and family-safety advice
- Cloud and local backup strategies
- NAS and Synology installation
- File sharing and data migration
- Disaster-recovery planning
business IT
Dependable technology without the cost or complexity of an internal IT department.
- Office and staff-computer setup
- Microsoft 365 and OneDrive
- Business Wi-Fi and shared storage
- Secure backups and recovery planning
- Windows Server and Active Directory
- Technology planning and purchasing
- Ongoing troubleshooting and support
Specialist & emerging technology
Practical guidance for creative workflows and unfamiliar new tools.
- AI setup and training
- ChatGPT and Microsoft Copilot
- Digital organisation
- Lightroom and Capture One support
- Photo backup and NAS workflows
- Monitor calibration and colour management
- Fast editing-computer advice