Business IT support

For Business

One reliable point of contact for your computers, servers, networks, email, cloud services and security.

Call Gavin — 0466 673 413

Speak directly with the person who will do the work.

A modern business office with Windows and Macintosh computers ready for support
Windows & Macintosh
Servers, cloud & storage
Enterprise networking
Security & backups
Personal, ongoing support

One person who gets to know your systems.

You should not need to explain your setup again every time something goes wrong. I can become the central point of contact for your business technology, look after the day-to-day problems and help plan the bigger improvements.

You will deal directly with me, Gavin. I can work with your staff, document the important details and coordinate with other suppliers when needed.

Day-to-day help

Computer problems, printers, email, slow systems, software and the unexpected things that interrupt work.

People and devices

Set up new staff, computers and phones properly, then remove access safely when someone leaves.

Planning and upgrades

Practical advice before you buy, move office, replace a server or make a major change.

Computers and staff

Keep the office working.

I can support and maintain Windows and Macintosh computers across your office, whether it is one person with an urgent problem or a wider setup that needs ongoing attention.

  • Windows PCs, Apple Macs, laptops, iPhones and Android devices
  • Software installation, updates, troubleshooting and performance improvements
  • Printers, scanners, shared devices and everyday office technology
  • New computer setup, data transfer and staff onboarding
  • Purchasing advice and help standardising equipment
Windows and Macintosh computers in a professional office
Servers and storage

File servers that suit the way you work.

I can configure a Synology or QNAP-style NAS, or install and support a Windows Server when the business needs something more substantial. This can include shared folders, user access, storage, backup, remote access and moving data from an older system.

I have worked extensively with Windows Server and am comfortable installing, maintaining and troubleshooting it today.

  • NAS setup, shared storage and permissions
  • Windows Server installation, maintenance and troubleshooting
  • File migrations, access control and remote working
  • Local and cloud backup planning
Business NAS storage and rack-mounted server equipment
Enterprise networking

Proper business networks, not just home equipment.

Reliable networking is one of my core strengths. I can design, install, configure and troubleshoot business-grade wired and wireless networks using equipment from manufacturers such as Cisco and Ubiquiti.

  • Managed switches, wireless access points and gateways
  • Business Wi-Fi coverage, capacity and speed improvements
  • Network segmentation, guest Wi-Fi and secure remote access
  • Firewall installation and internet connection troubleshooting
  • Office moves, network upgrades and coordination of cabling where required

Experienced network engineer. You are getting help from someone who understands how the whole network fits together, not just how to restart the router.

Enterprise network cabinet with managed switches, patch panel and firewall
Cloud, email and hosting

Keep the online side of the business organised.

I can organise and support the services that sit behind your business, including cloud and virtual servers, email, domain names, DNS and web hosting. I can also help untangle an existing setup when nobody is quite sure which company controls what.

  • Cloud and virtual-server setup, migration and troubleshooting
  • Microsoft 365 or Google Workspace email
  • New mailboxes, aliases, shared mailboxes and email migration
  • Domain registration, renewals and DNS configuration
  • Web hosting setup, transfers and supplier coordination
  • Multi-factor authentication and safer account access
Business cloud servers, email, domain and website hosting dashboard
Security and continuity

Reduce the risk and be ready to recover.

Security does not have to be overwhelming. I can put sensible protections in place, explain them in plain language and make sure there is a workable backup plan if something fails or a file is accidentally deleted.

  • Antivirus and endpoint protection
  • Business firewalls, updates and practical security hardening
  • Multi-factor authentication and password-manager setup
  • Local and cloud backups, monitoring and restore testing
  • VPN and secure remote-access setup
  • Help responding to suspicious emails, compromised accounts and other incidents
Business computer security, firewall and backup equipment
More ways I can help

Support that grows with the business.

Sometimes you need a quick fix. Other times you need someone to step back, understand the whole setup and make it easier to manage.

New staff and departures

Create accounts and set up devices, email and permissions, then remove access properly when someone leaves.

Office moves and fit-outs

Plan the network, internet, Wi-Fi, server and computer setup so the new office is ready for work.

Supplier coordination

Deal with internet, software, hosting and other technology suppliers on your behalf when several companies are involved.

Documentation

Record the important details about equipment, accounts, services and how the main parts of the system fit together.

Remote and onsite support

Many problems can be handled remotely, with onsite help available when the job needs a person in the room.

Technology planning

Get practical advice on upgrades, replacements and future needs before money is committed.

Need one reliable person to call?

A quick phone chat costs nothing. Tell me about your business and what is happening, and I will let you know whether I can help. There is no obligation to book.

Call Gavin — 0466 673 413