Services

General Support

  • Onsite technical support throughout the Illawarra (Helensburgh to Nowra)

  • Remote support Australia-wide

  • Technology troubleshooting & fault diagnosis

  • Computer tune-ups & performance optimisation

  • Virus & malware removal

  • New computer setup & data transfer

  • Software installation & troubleshooting

  • Email setup & repair

  • Printer installation & troubleshooting

  • Backup solutions & disaster recovery

Windows & Microsoft

  • Windows desktop support

  • Windows Server support

  • Microsoft 365 setup & support

  • Outlook troubleshooting

  • OneDrive setup & syncing

  • Active Directory (small business)

Smart Home

  • Home Assistant installation & support

  • Motion activated lighting

  • Smart lighting (Philips Hue etc.)

  • Smart blinds & automation

  • Smart sensors

  • Smart locks

  • Smart cameras

  • Smart speakers

  • Voice assistants (Alexa / Google / Siri)

  • Home automation design. Complete setup from scratch.

Security

  • Computer security reviews

  • Password manager setup

  • Multi-factor authentication

  • Home network security

  • Family online safety

  • Scam & phishing advice

Home Entertainment

  • TV installation & setup

  • Sonos & multi-room audio

  • Streaming devices

  • Home theatre setup

  • Universal remote configuration

Internet & NBN

  • NBN troubleshooting

  • Modem replacement

  • Router upgrades

  • Slow internet diagnosis

  • Wi-Fi dead spot solutions

Networking & Wi-Fi

  • Home Wi-Fi optimisation

  • Business Wi-Fi design

  • Mesh Wi-Fi installation

  • Ethernet cabling advice

  • Router configuration

  • Network troubleshooting

  • Internet speed optimisation

  • VPN setup

  • UniFi network installation & support

Apple

  • Mac desktop & laptop support

  • iPhone & iPad setup

  • Apple ID & iCloud issues

  • Time Machine backups

  • macOS troubleshooting

Data & Storage

  • NAS installation

  • Synology support

  • File sharing

  • Cloud backup

  • Local backup strategies

  • Data migration

  • External storage setup

Small Business IT

  • Office setup

  • Staff computer deployment

  • Wi-Fi for small offices

  • Microsoft 365

  • Shared storage

  • Remote access

  • Business backup solutions

  • Technology planning

Photography

  • Lightroom support

  • Capture One support

  • Photo backup workflows

  • NAS setup for photographers

  • Colour-managed workflows

  • Monitor calibration

  • RAID storage

  • Fast editing PC advice

New Technology

  • AI setup & training (ChatGPT, Microsoft Copilot, etc.)

  • Password managers

  • Digital organisation

  • Device purchasing advice

  • Family technology support

An advertisement featuring two animated characters working with computers in a tech support setting. The background has a neon sign and plants, with text promoting friendly tech support services including computer support, home and office network, security, setup, and optimization.