Friendly local support

Get in touch, whichever way suits you.

Tell me what is happening in plain English. You don’t need to diagnose the problem yourself—I’ll work out the right next step.

Call Gavin — 0466 673 413Request a visit

Calling is free and there’s no obligation to book. I’ll let you know if an onsite visit makes sense.Or text me on 0466 673 413

If I’m helping another customer and miss your call, please leave a message or send a text. I’ll call you back as soon as I can.

★★★★★
“Gavin was really helpful and friendly. He took the time to explain everything and ensured everything was working before he left.”
OliviaGoogle review

Choose whichever way feels easiest

Call, text or send me a message — whichever you’re most comfortable with. I’ll get back to you, usually the same day.

Call Gavin

Best if you’d like to talk it through or need help today.

Pay with cash or card on the spot once the work is done. I’ll always send you a tax invoice.

0466 673 413

Text Gavin

Good if it’s late, you’re at work, or you’d rather not explain it out loud. Send a few words or a photo of the error.

0466 673 413
Calls welcome 8:00am–5:30pmSeven days a week. If I miss your call, leave a message or send a text and I’ll get back to you as soon as I can.
Onsite supportThroughout the Illawarra and Southern Highlands.
Not sure what to ask for?Simply describe the symptoms—I’ll take it from there.

What happens next

1
You get in touchCall, text, email or use the form. A rough description is enough.
2
I get back to youUsually the same day. I’ll ask a couple of questions and we’ll agree a time.
3
I come to youAnywhere in the Illawarra or Southern Highlands. Nearly all everyday software problems are sorted within the first hour.
4
You pay when it’s done$149 including GST — travel and the first hour of onsite support included. The same price applies to homes and businesses. No deposit, and any additional time is agreed with you first. Pay by cash or card on the spot; I’ll always send you a tax invoice.

Request a visit

I’ll call you shortly after receiving your request to discuss the problem and arrange a time. If you leave an email address instead, I’ll reply by email.

You can send a text or request a visit online at any time. Requests received outside 8:00am–5:30pm are answered during those hours, seven days a week.

Prefer to speak now? Call Gavin on 0466 673 413.

$149 including GST — travel and the first hour of onsite support included. Nearly all everyday software problems are sorted within the first hour, so $149 usually covers the complete visit.