Simple, transparent pricing

Straightforward pricing. No surprises.

Know what your onsite support costs before I begin. Clear rates, honest advice and no unnecessary upselling. There’s no deposit and nothing to pay in advance — you can pay with cash or card on the spot once the work is finished. I’ll always send you a tax invoice.

$149 including GSTTravel and first hour included
Nearly all everyday software problemsSorted within the first hour
No depositPay only when the work is done
Open seven daysCall or request a visit online

Most visits are covered by $149

Nearly all everyday software problems are sorted within the first hour, so $149 usually covers the complete visit.

Onsite support
$149

Travel and the first hour included

Includes GST, travel throughout the Illawarra and Southern Highlands, diagnosis and the first hour of hands-on support. The same price applies to homes and businesses.

  • Diagnosis and practical troubleshooting
  • Several problems can be addressed within the hour
  • Clear explanation of the problem
  • Hands-on repair or setup work
  • Advice on the most sensible next step
  • Pay by cash or card on the spot — nothing up front
  • I’ll always send you a tax invoice

If more time is needed

Agreed with you first

On the rare occasion more time is needed, I’ll explain what’s involved and agree the additional cost with you before continuing. Larger projects are quoted individually.

  • Nothing extra without your approval
⌕

I diagnose

I work out what is actually causing the problem before recommending a solution.

✓

I explain

You’ll understand what is being done, what it costs and why it is worthwhile.

♡

I stay practical

No jargon and no unnecessary upgrades—just the most sensible option for your needs.