Simple, transparent pricing
Straightforward pricing. No surprises.
Know what your onsite support costs before I begin. Clear rates, honest advice and no unnecessary upselling. There’s no deposit and nothing to pay in advance — you settle up once the work is finished.
Most visits are done inside the hour
Most everyday problems are sorted in 30 to 45 minutes. The $179 covers travel, diagnosis and the work — not a meter running in the background.
You’ll never pay more than $179 without agreeing to it first. If a job turns out to be bigger than expected, I’ll stop, explain what’s involved and quote you a fixed price before going any further. You’re never charged for time you haven’t agreed to.
An hour onsite, travel included
Anywhere from Helensburgh to Kiama. Most visits take less than the hour.
- Diagnosis and practical troubleshooting
- Clear explanation of the problem
- Hands-on repair or setup work
- Advice on the most sensible next step
- Payable on completion — nothing up front
Additional time
$110 / hourFor larger projects only, billed in 15-minute blocks and always agreed with you in advance.
- Only for genuinely larger jobs
- Always quoted before any work begins
I diagnose
I work out what is actually causing the problem before recommending a solution.
I explain
You’ll understand what is being done, what it costs and why it is worthwhile.
I stay practical
No jargon and no unnecessary upgrades—just the most sensible option for your needs.

