Simple, transparent pricing

Straightforward pricing. No surprises.

Know what your onsite support costs before I begin. Clear rates, honest advice and no unnecessary upselling. There’s no deposit and nothing to pay in advance — you settle up once the work is finished.

$179 per visitOnsite support and travel
Most visitsDone in 30–45 minutes
No depositPay only when the work is done
Open seven daysCall to arrange a suitable time

Most visits are done inside the hour

Most everyday problems are sorted in 30 to 45 minutes. The $179 covers travel, diagnosis and the work — not a meter running in the background.

You’ll never pay more than $179 without agreeing to it first. If a job turns out to be bigger than expected, I’ll stop, explain what’s involved and quote you a fixed price before going any further. You’re never charged for time you haven’t agreed to.

Onsite support
$179

An hour onsite, travel included

Anywhere from Helensburgh to Kiama. Most visits take less than the hour.

  • Diagnosis and practical troubleshooting
  • Clear explanation of the problem
  • Hands-on repair or setup work
  • Advice on the most sensible next step
  • Payable on completion — nothing up front

Additional time

$110 / hour

For larger projects only, billed in 15-minute blocks and always agreed with you in advance.

  • Only for genuinely larger jobs
  • Always quoted before any work begins

I diagnose

I work out what is actually causing the problem before recommending a solution.

I explain

You’ll understand what is being done, what it costs and why it is worthwhile.

I stay practical

No jargon and no unnecessary upgrades—just the most sensible option for your needs.